Important note
The right does not apply to distance contracts for the supply of goods which are not prefabricated and the production of which require an individual choice or decision by the consumer or which are clearly tailored to the personal needs of the consumer.
Conditions
You have the right to cancel this contract within fourteen days without giving a reason. The revocation period is fourteen days from the date on which you or a third party named by you, other than the carrier, has taken physical possession of the final goods. To exercise your right of cancellation, you must contact us on: zapptales GmbH (Franz-Fihl-Str. 6, 80992 Munich, E-Mail address: info@zapptales.com) by means of a clear statement (e.g., with the sent by post letter, fax or email) of your decision to withdraw from this contract. If you take use of this right, we will respond without delay (for instance, by e-mail) with a confirmation of the receipt of your withdrawal. To meet the cancellation deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.
Effects of withdrawal
If you withdraw from this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a different method of delivery than that offered by us, cheapest Standard have), and repay immediately at the latest within fourteen days from the date on which the notice is received through your cancellation of this agreement with us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case, you will be charged fees for such repayment. We may refuse reimbursement until we have received the goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier. You have to send back the goods promptly and in any event not later than fourteen days from the date on which you notify us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the direct cost of returning the goods.
