Here, you can quickly find the answers to frequently asked questions – and more 😊
General questions about zapptales
General questions about our chat books
Questions regarding chat upload and apps
Questions regarding the
chat edition and missing content
Questions regarding pricing and payment
Questions regarding shipment and delivery
Then please contact us directly. We look forward to hearing from you 😊
Just use one of the following contact options:
Facebook Messenger
Click the Facebook
Messenger logo above
Workdays from 9am to 6pm (CET)
Live Chat
Available on the
chat edition page
Mo-Thu from 9am to 9pm (CET)
Friday from 9am to 4pm (CET)
Contact form
*Â If you use this contact form, we will register the following data:
– Your name
– Your e-mail address
– Date and time of the contact request
Data processing for the purpose of establishing contact with us takes place in accordance with Art. 6 Para. 1 lit. GDPR on the basis of your voluntary consent and is used exclusively to ensure smooth support. Further information can be found in our privacy policy declaration §2d.